If your order arrives with obvious shipping
damage, such as heavy crushing or punctures,
call CMUSA at (775)827-2667
immediately! A member of our staff will talk
you through an inspection procedure. CMUSA packages
orders for shipment in such a way that even
though the outside container may be damaged,
the inner items will remain intact.
If our staff member determines there is a risk
to using the item(s) you have received, immediate
steps will be taken to replace the damaged item(s).
For insurance purposes, customer must return
all damaged items with original packaging, any
accessories, software, etc. Our staff member
will issue a "RMA" number (Return
Merchandise Authorization). NO RETURNS
WILL BE ACCEPTED WITHOUT THE RMA NUMBER. |